Frequently Asked Questions

Do you keep customer's payment card information data?

Stripe is a world trusted online payment gateway. We do not keep customer's payment card info data. 

Can I order Jetaway Food for someone else?

Yes. During checkout, just update the name and delivery address of the person you're ordering for. Please keep in mind that if the delivery details are not correct and the order cannot be delivered, we won't be able to process a refund.

Does Jetaway Food deliver 24 hours?

Not at the moment. We typically follow restuarant hours. Follow us for more updates as we continue to bring late night food merchants onboard. 

Can you pay cash for Jetaway Food?

Yes, you can pay cash on delivery for foodpanda in Singapore.

You may receive phone calls from our team for verification of large amount orders. 

How can I pay Jetaway Food online?

You can pay online while ordering at Jetaway Food Platform by using a credit or debit card. We use Stripe platform for all card transcations. 

Stripe is a world trusted online payment gateway. We do not keep customer's payment card info data. 

How can I get Jetaway Food delivery?

Just find a restaurant you want to order from by entering your postcode, look through the menu and choose your dishes. When you are happy with your selection, click on "Order now" button, confirm your delivery address and make a payment. You will receive an email and SMS confirming the order and delivery time.

How much does foodpanda charge for delivery?

Delivery fee charged by Jetaway Food in Singapore depends on many operational factors, for example, location and a restaurant you are ordering from. You can always check the delivery fee while forming your order. 

Does Jetaway Food have minimum order?

Yes. There's a minimum order depending on your delivery location.